- All Digital copies are non refundable. Printed/framed copies or DVDs will only be refunded if Dream Team is unable to provide the requested item in requested form.
- Damaged or missing items are not subject to refund. Instead the damaged/missing item will be replaced and delivered by a new one.
- All refunds will be issued via bank deposits only. Cash refunds will not be issued.
- Further, refunds will be processed within 14 working days from the date of refund request.This will be subject to bank processing time.
- All returns or replacements must be informed through email within three (03) days from the package received date.
- All damaged items should be delivered back to dream team media within 3-4 days.
- Delivering cost for returning the product should be borne by the customer unless the return or exchange is subject to a fault of Dream Team.
- Dream Team Management reserves the exclusive right to decide on refunding or replacing a product and refunds will be made only if it is an error caused by Dream Team.